Welcome
Privacy Policy
We have a very strict policy. The information you give us will never be abused or sold to a third party and we won't bombard you with hundreds of emails asking you to buy our products. We would like to e-mail you ourselves occasionally to let you know about new products we're offering - however we will only do this if you agree to it which will be requested by an initial email asking for you to reply and confirm if you would like to hear from us.
We do not tolerate spam and will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart Once your order is completed your shopping cart will refresh its history.
Returns Policy
If for some reason you're not happy with your item, in the first
instance
please contact us to discuss the
best way to make you happy!
We'll always try to ensure you're delighted with your purchase.
Notification in writing will be required with regard to returning
items. (email is the quickest option), Please email us with the nature
of your concern offering photographs where possible or required. Returns
can only be accepted if adequate notice has been given and the item
is returned complete with its origional packaging. If you wish to
return goods for a credit against the items purchase value(not postage
costs)we request if you could send us an email within 7 days of the
delivery date, we may also ask you to cover return postage. Your rights
to return goods are protected under the EU Distance Selling Directive
which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Contact details: G Barnes, Highland Glass Corran Brae,Oban, PA34 5AL
Please note:
Each item supplied is very fragile, please make sure that you take
care when handling such items. If dropped or mis-handled they may
break.
